SHIPPING AND RETUNS
SHIPPING Spain, Balearic and Canary Islands:
All of our domestic shipments to Iberian mainland and the Balearics or the Canaries have an estimated home delivery-time of 2/3 days.
Peninsula Shipping: 4,85. - €
SHIPPING EUROPE (Greenland include):
Shipping: 9,30. - €
Our shipments outside the Iberian peninsula have estimated delivery 3/5 days.
SHIPPING OTHER COUNTRIES:
Our shipments outside the Europe have estimated delivery 5/10 days (Depends on the country)
Shipping: 12,85. - €
All shipments have a reference number, which you can use for Ad Targeting your order through internet.
If you are not satisfied with the product you have received, you have a period of 14 days to return the product and either receive a refund or an identical model. Please read our T&C’s:
-Changes in size, only if the item is returned with the original labels and packaging, unopened (for hygiene reasons we cannot exchange opened products).
-If the change of size or model is due to our error, OWL UNDERWEAR will bear the cost of returning and reshipping the new model.
To return the product simply do the following:
Contact us by email at firstname.lastname@example.org to communicate the reason for the return. If the reason is a default, postage mistake, etc ... we will give you instructions for you to proceed with the return and will reimburse the amount of product and shipping.
If the refund or exchange is due to other reasons, shipping and collection will be paid for by the customer. The customer will assume all liability for any damage or loss of items returned.
We will not accept returns communicated after 14 days of product delivery.